Leadership In IT Transformation with Jeanne de Vries Sands
When leadership in IT prioritizes people and strategy over tech alone, it reshapes how teams and organizations work.
In this episode, I sit down with Jeanne de Vries Sands, the Chief Information Officer of Summit Behavioral Healthcare. With 38 facilities across 20 states, Summit is at the forefront of addressing psychiatric and substance use disorders. Jeanne shares her insights on the growing demand for behavioral health services, which COVID-19 has only amplified.
She emphasizes the importance of building a strong, transparent culture within her team and the role of consistent communication in project management. Jeanne recounts a successful implementation of an Electronic Health Records (EHR) system, showcasing the benefits of careful planning and comprehensive training. We also discuss the integration of AI in the workforce, stressing the shift towards roles that utilize AI rather than being displaced by it.
Tune in to hear more on her innovative approach to making technology a true partner in patient care.
Specifically, this episode highlights the following themes:
- The importance of creating a transparent and trustworthy team culture
- The emerging focus on behavioral health technology
- The role of AI and soft skills in the evolving tech landscape
Links from this episode:
- Get to know more about Jeanne de Vries Sands: https://www.linkedin.com/in/jeannesands
- Learn more about Summit BHC: https://summitbhc.com
- Learn more about T200: https://www.t200.org
- Get to know more about Steven Swan: https://www.linkedin.com/in/swangroup
==== Time Stamps ====
00:00 – Introduction
00:45 – About Jeanne de Vries Sands
05:44 – Technology skills matter, but soft skills differentiate
09:56 – Nonprofit cultivating female leaders in technology
12:47 – Imposter syndrome hinders career advancement, productivity
14:47 – Self-care is crucial for effective leadership
18:06 – Upskilling analysts, optimizing technology for behavioral healthcare
21:41 – Integration framework, improving productivity, and security compliance
24:35 – Sustainable change requires culture, education, lasting impact
29:20 – Provide safe opportunities for failure and growth
32:17 – My team’s culture focuses on trust development
34:34 – Repetition ensures understanding, consistency in leadership communication
38:33 – Fame isolates, altering perception of normal life
41:23 – Regulations calmed drinking debacle aftermath events
