Steven Swan

1 10, 2026

Leadership Is What Happens When the Leader Is Not in the Room
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Leadership Is What Happens When the Leader Is Not in the Room

By The Swan Group|2026-09-14T11:50:29-04:00October 1st, 2026|

You've been in this meeting. Six people around a table, or six squares on a screen, and one person is missing. The whole thing stalls. Nobody wants to make the call because the person who normally makes the call isn't there. So everyone agrees to pick it up next [...]

17 09, 2026

Helicopter Skills and Why Your Next IT Leader Needs Them
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Helicopter Skills and Why Your Next IT Leader Needs Them

By The Swan Group|2026-09-14T10:55:45-04:00September 17th, 2026|

People hear "helicopter skills" and think of helicopter parenting. Hovering. Checking in on everything. Never letting the kid, or in this case the team, out of your sight. That's not what I mean by it. Not even close. When I use the phrase with a client, I'm not talking [...]